The Foundation for Caifornia Community Colleges - CollegeBuys FAQ's

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	FAQs

	On this page you will find answers to common questions about the Campus Agreement. Please scroll down to view the following topics: 1. Collegebuys FAQ explains the difference between the two Faculty-purchasing options. 2. Microsoft Campus Agreement FAQs answer questions you have about the progam and the software. 3. System Requirements help you determine whether your computer is capable of running the software you are interested in using.


	Collegebuys FAQs

	Q1. What is the difference between the Faculty Staff Academic Select and Work at Home media purchase options?


	Microsoft Campus Agreement FAQs

	Q1. Can I track my order? Q2. What format is the media available in? Q3. Can I purchase more than one copy of a specific title, such as Office 2007? Q4. Is there any Campus Agreement available for K-12 schools? Q5. Is there a limit to how many times I can install the software? Q6. The media available under the work-at-home provision of a Microsoft Campus Agreement has required Product Activation. What is it and how will it affect use? Q7. If I am not teaching this semester but I will be teaching next semester, can I still purchase software? Q8. Where can I get help with my software? Q9. If I lose a disc can I obtain a replacement? Q10. What are the limitations and restrictions for work-at-home use of the licensed products by faculty and staff? Q11. How can FCCC sell Microsoft media for work-at-home-use under Campus Agreements for such large discounts compared to retail prices? Q12. How do I get help if I have problems installing the work-at-home-use Microsoft media I purchased from FCCC under my college's Microsoft Campus Agreement? Q13. Are there any manuals for the software available from FCCC? Q14. Can I purchase software for my friends or family? Or, can I sell my software? Q15. Is the Microsoft media for faculty/staff from FCCC under a Campus Agreement license an "upgrade" copy or a “full” version? Q16. When will I receive my software? Q17. How will FCCC handle my email address and contact information? Q18. What support services does FCCC provide for consortia and colleges'/universities' Microsoft Campus Agreements? Q19. When does my institution’s Campus Agreement renew? Q20. I notice that your website uses the terms "media" "software." What is the difference between "media" and "software"? Q21. Are district offices from multiple college districts and are satellite centers covered by the Microsoft Campus Agreement? Q22. When a student purchases media through the Campus Agreement, is the student allowed to keep the media after graduation? Q23. Who is eligible to purchase Microsoft media from the FCCC/Collegebuys? Q24. Can retired faculty purchase Microsoft media under a college's or university's Microsoft Campus Agreement? Q25. How will the Microsoft purchase from this program appear on my credit card bill? Q26. What is a Microsoft Campus Agreement?


	Microsoft Software System Requirements

	Q1. What are the system requirements to run Office for Mac 2008? Q2. What are the system requirements to run Office 2007 Enterprise? Q3. What are the system requirements to run SharePoint Designer 2007? Q4. What are the system requirements to run Windows XP Pro Upgrade? Q5. What are the system requirements to run Visual Studio Professional 2005? Q6. What are the system requirements to run Windows Vista Business Upgrade?

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	Steve Tuck Coordinator, Purchasing Programs 1102 Q Street, Third Floor Sacramento, CA 95811 T: 916.325.0855 F: 916.325.0844 Email CollegeBuys Staff